Saturday, January 30

The horrible process just to get a ktm card:
I asked this lady where to get the form, she replied me there on the stand there.
Okay, so me and my friend went and search for any empty forms. We were looking high and low but all the forms were filled.
Then i asked the lady again, excuse me the forms there are all being used up, any other empty forms? She points to the same place and tells me there get the form there.
She did not tell me that both sides of the form are the same, it's just that they wanted to save paper, you know save trees and all! Eco friendly.
Back to the point, me and my friend filled up the form and i went back to the counter and ask her whether should i put my form the same place where i took it.
She did not replied me. So we placed the form on the stand and wanted to walk off.
But my friend said: " hey, why don't we read the terms and the conditions first."
I said:" Okay"
So, after we read, this thought came into my mind how are we going to get out ktm card?
I went back to the lady and hand out my form. She immediately asked us for our student id.
She went through the details and asked us to wait.
After 5 minutes, we got our card.

My opinion: She should have replied me in a polite way and tell me what to do.
This is my first time making a ktm card and she assumes i know everything about the procedure. And also after i filled up my form, she should have told me to give her the form and my student id and she can make the card. But she kept silent.
This is the kind of service i get. Disappointed with the treatment

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